Every day companies pay for experience. They pay experienced people because experience reduces bad decisions, repeated mistakes, slow investigations, weak explanations, operational risk, and avoidable rework. But after the work is done, much of that experience disappears. The final record remains, but the practical judgment that made the work successful

Experience Capitalization is a business function built around three domains: Experience, Intelligence, and Technology. Experience is the material. Intelligence works on the material. Technology makes the work operational. Experience Capitalization organizes all three around one goal: turning work-created experience into reusable company-owned capital. This distinction matters because companies

Experience Debt appears when work is completed, but the experience created during that work is not preserved in a reusable form. The result remains. The lesson disappears. A support ticket is closed, but the reason the case was difficult is not captured. A code problem is fixed, but the warning